Thank you for
shopping with Sports E Store.
Please take a moment to read all the terms carefully - it will save you time!
SATISFACTION GUARANTEE
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We understand that buying online can be stressful and that
is why we offer a 7 days satisfaction guarantee on all items (counting the
day received - weekends, special deliveries or rush orders are subject to
same day return only) .
* Please see return procedure below.
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A 10% restocking fee for order processing.
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We encourage you to not open, use or damage our
merchandise until you are 100% satisfied with the transaction.
No refund will be issued for altered, modified or used items.
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All buyers are responsible for all shipping, returns and
exchange shipping fees unless the merchandise has been mistakenly shipped.
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For International shipments, the buyer is responsible for
all customs and duty charges.
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NO refund will be issued for special order items that are
customized or not part of our standard line.
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NO refund or exchange will be given for any lingerie or
underwear items.
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NO refund or exchange will be given for any shoe items.
PAYMENT
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We accept credit cards through PayPal (PayPal account not
required), Checks,
Money Gram,

and Money Orders.
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You must use either Postal Money Order or PayPal in order to
receive items within 10-14 days for stocked items. Some special orders and
non-stock items can take up to 8-10 weeks delivery. Please
contact us for estimated delivery
times.
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Bank checks and drafts, cashiers checks and non-Postal Money
Orders will take 21 business days to process - rush processing is not
available on these payments.
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Personal Checks will be held for 8-10 weeks for processing.
Rush orders are not available if paying by personal check.
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We will inform you when we receive your payment.
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Ohio residents are subject to sales tax.
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To mail in a Payment, please use the
Mail-In Order form (click to download).
SHIPPING
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Orders being shipped to the 48
contiguous States will be shipped via UPS, unless shipping to a P.O. Box.
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Overnight/Next Day shipping
(U.S. only) is available for an additional $60.
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All Hawaii, Alaska and P.O. Box
orders will be shipped through the U.S. Postal Service.
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We ship worldwide. Please see
our FAQ for examples of shipping charges.
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All International orders are
shipped through the U.S. Postal Service. All International orders will
be shipped Express Postal or Priority Postal.
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The Buyer is responsible for
all customs and duties fees on International orders.
EXCHANGE PROCEDURE
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Exchanges can be made within a reasonable time frame after
receiving the merchandise.
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NO exchange will be given for any lingerie or underwear items.
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NO exchange will be given for any shoes.
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An Exchange Authorization Code
must be obtained from us and it must be visible on the outside of the
returned box.
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Customer is responsible for return shipping costs and also
for the reshipment of the exchange.
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Exchange items must be
addressed to:
Sports E Store
7630 McEwen Rd.
Dayton, OH 45459.
RETURN PROCEDURE
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Returns are only accepted with
a shipment tracking number provided to us via email or phone within the time
mentioned above. Our 3 CALENDAR DAYS POLICY IS STRICTLY ENFORCED ON REFUNDS.
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NO refund will be given for any lingerie or underwear items.
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NO refund will be given for any shoes.
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A Return Authorization Code
must be obtained from us and it must be visible on the outside of the
returned box.
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Returned items must be
addressed to:
Sports E Store, LLC.
7630 McEwen Rd.
Dayton, OH 45459.
ORDER CANCELLATION
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All cancellations must be requested by an email to
returns@SportsEStore.com
and the return email address MUST match the email address on the original
Credit Card order. No cancellations will be refunded without an email request.
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Cancelled orders will be
charged 10% of original order price ($29 minimum fee per item).
All stock items will be shipped UPS
Ground within five working days. Non-stock items only are subject to a
possible 2-4 weeks delivery. Faster delivery is available for special order
with US $60 expediting fees.
Again, thank you for shopping with us and we hope that you recommend us to
others.
Please don't
hesitate to call (937) 291-1610 for any questions regarding exchanges, refunds
or new orders.
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